When we talk about operational excellence it is not about perfection. Perfection leads to frustration. Start with Grace and Mercy.
Operational excellence involves reviews, evaluation, and appraisal. It is more of a philosophy of the workforce, problem-solving, teamwork, leadership, and these results in a continuous improvement in operations. Improvements of 1% per day over a long period of time produce significant results statistically. Small incremental steps result in big results. We make so many big goals at the beginning of the year; therefore, it is important to take one day at a time.
Operational excellence requires the adoption of best practices, optimistic and realistic goals. You need to step back and think it through, understand what that goal involves, and then look at it realistically. Look at it from both perspectives. Focus on one increment at a time. Take time to assess where the business is by checking your capacity and identifying the gaps. Then think back to what the end goal is and see what can be achieved realistically.
A debriefing after completing previous goals can help determine what went well, what did not, and where there were any gaps or challenges so that you are aware of how to proceed. This needs to be from a holistic perspective. Therefore, all the team members should be allowed to give their point of view from the beginning.
Operational excellence should be approached from a biblical perspective. This means solving problems according to the ways of God and not necessarily the worldly view.
Remember that the main goal of achieving operational excellence is to prune out ineffective people, systems, and processes, and to start from scratch in creating new, more efficient processes, which takes time and money.
As Kingdom Business leaders, we can help entrepreneurs make tough decisions by tapping into the Holy Spirit. In order to fulfill God’s purpose, relying on the Holy Spirit keeps the business focused on the vision and mission it has been given.
Remember, operational excellence means living a productive life.
Colossians 3:23-24 – do it with all your heart as you are serving the Lord and not man.
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