Operational Excellence - Where to begin? - Nehemiah Entrepreneurship Community

Operational Excellence – Where to begin?


Operational Excellence is a workplace philosophy in which problem-solving, teamwork, and leadership lead to continuous improvement in an organization.

Everyone wants their organization to succeed. But as leaders where do you start?

Leaders are frequently caught up in the doing rather than the leading to ensure that things are moving in the desired direction. This, however, creates a trap and prevents growth for the leader, the team, or the organization.

Operational excellence begins with leaders relinquishing control and delegating responsibilities to others while holding them accountable. This ensures that the organization progresses toward profitability and long-term viability.

Begin by taking an honest assessment of your company’s current situation and establish a clear vision, goal, and objectives. Have a team that is both supportive and engaging. All of this will help with continuous improvement. To achieve operational excellence, you must first establish your priorities and focus your efforts on where your time will have the greatest impact in moving your organization forward.

Leaders must be diligent to remain in their roles and not stray from them. According to Colossians 3:23-24, we should work on whatever we have as if it were for the Lord. We should always strive to assist others in achieving their goals and affirming their purpose. Serving others with the highest standards possible is what operational excellence entails.

Above all, begin with prayer. Giving our concerns to God allows the Holy Spirit to reveal the weak spots and gaps that need to be filled. You must also pay attention to the guidance that God gives you, even if it does not make sense at the time. That way, you can observe God at work.

So, where do you start when it comes to operational excellence? Evaluate your company and compare it to other players in the industry as well as industry leaders. Apply their best practices and watch your company grow. Following the assessment, share your findings with your team and establish mutual goals. Remember to be consistent in your follow-up with them. Hold them to account. Most importantly, remember to celebrate.

For all kingdom business leaders: Pace yourself. Be observant. Don’t overdo it!

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