Having customers that love doing business with you is obviously great for business. Repeat customers are the lifeblood for most any business. So how do you do it effectively? A great product and service is a good start but you don’t always have to have the best product out there if your customer service rocks. Listen
Building Customer Loyalty Read More »
I recently gave this talk to government and business leaders in the country of Madagascar and I thought you might enjoy reading it. The term morality and ethics is often used interchangeably though they both have two different meanings. Ethics is the right and wrong according to society or the most acceptable standard while morality
Morality versus Ethics Read More »
In this episode, Bishop Allen Wiggins shared about how he developed the church and economic.
Church and Economic Development with Bishop Allen Wiggins Read More »
As you’re building your business, one of the hardest things to do is make a plan and stay the course. When you don’t see a quick return on your investment and marketing dollar, most are quick to change course. Being impatient and changing course too soon can cost you thousands of dollars in lost revenue
We always hear how we should always be improving our business by fixing what’s not working. How do you do that if you don’t work on our weaknesses? Listen as my co-host Eric Yun and I discuss how to grow your business without fixing your weaknesses.
Don’t Work on Your Weaknesses Read More »
How do you effectively (re) brand your business? Some make it pretty complicated by spending hours on customer research and ideation. It really shouldn’t be much simpler than that. Tune in to listen to our conversation where Eric and I lay out some simple and intuitive steps to help you build an effective Brand.
Steps to Building an Effective (re)Brand Strategy Read More »
